Over recent weeks a number of negative media articles have reported CCS issues
without response by the City Council. The events of last week require the facts to be
stated.
Since the New Board was established last May, progress has been made in turning the
financial and management performance of CCS around.
Last August Management gave notice of change to Sick Pay provisions again
enforced change. This resulted in the Trade Unions taking the issue to the West Midlands
Provincial Council. The City Council did not deny breaking away from National Pay
Conditions but stressed such change was needed because of the serious financial situation
facing Building Services. Sick pay was costing £70,000 per month. Sickness absence levels
exceeded 11% on average in parts of the organisation it exceeded 22%. Since its
introduction sick levels have fallen to below 5 when adjusted to reflect appropriate
exemptions due to long term nature of certain illnesses.
Financial performance has improved. In October and November last year Building Services
operated at a profit reflecting the new pay scheme despite the high levels of sickness.
Action on the latter had to be taken. Latest projections indicate Building Services will
incur a possible deficit of £50k to £190k for the year ended 31 March 1999 this
compares to an original projection of £1.6m. We await the January financial performance
figures and will revise the projection accordingly but these are the figures
reported to the Department of Environment and the Regions DETR.
Despite the projected deficit for Building Services we anticipate that CCS will return
a small trading surplus for 1998/99.
Management have revised financial and management systems over the past 18 months yet
much more needs to be done. It was as a result of such system reviews that we identified
the Plant and Equipment losses subject to the reports last Friday. The total loss has
still to be identified, plant and materials are being returned as a result of the amnesty.
What must be stressed is that the plant and equipment had been purchased over the previous
three years with the cost being borne by the losses of 1996/97 and 1997/98.
We plan to rationalise and reduce plant and equipment holdings of CCS in particular
Buildings Services. Store holding has already been reduced by £400k.
New effective Management structures have been introduced but more change will be
required particularly if Building Services are to be successful in the forthcoming
tenders. Emphasis has been placed on training and competence profiles are being
introduced.
Necessary change has taken place but much much more is needed if Building Services and
External Services are to operate in an efficient and effective manner that minimises costs
and produces quality services.
Reality demands that we achieve a well run organisation with an order book that
sustains the workforce. If we can demonstrate this then the Council will need to decide
how best to provide services either direct by its own workforce or by seeking a joint
venture partnership. Time is fast running out and decisions will be taken by the Council.