A 20-point action plan to
prevent a recurrence of the massive losses incurred by the City Council's Contract
Services Department goes before a council committee today.
But there is no attempt to apportion any blame for the fiasco in the Building Services
Division of the CCS, which lost £6 million of ratepayers' money.
In his report Iain Roxburgh, the council's chief executive and town clerk writes:
"The situation leading to the investigation into trading deficits in the Building
Services Division of CCS and, subsequently, to this Action Plan and ongoing audit
activity, were unique and therefore, it is not considered that anything more can be gained
by focussing on the events of September, 1997."
Mr Roxburgh added today:
"I believe we have moved on from blaming and finger pointing. We have moved
forward and my concern is about breaking even this year with our Building Services
Division."
When it was pointed out that the ratepayer would be picking up the tab for the £6
million losses, the chief officer responded:
"The tab will be smaller the sooner we turn this around. We are not turning our
back on the past, we are learning the lessons of the past."
He said his action plan was aimed at "basically better management controls,
personnel controls, pay reward schemes, bonus schemes and to check through the council to
see if the reward systems are helping or hindering productivity."
Mr Roxburgh says his investigation brought to light a number of serious shortcomings,
which his plan was intended to put right and in many cases the work was already underway.
He added that he had also identified wider measures, which might be applied throughout
the council. But he added that while these features required the urgent attention of all
the council's chief officers, it was not implied that the Building Services Division
situation was paralleled elsewhere.
He said there was now an opportunity to issue some 'best practice' guidelines and for
chief officers to test the practices in their departments and directorates against the
guidelines and take steps to improve management where necessary.
The chief officers have been ordered to discuss the action plan with their senior
management teams.
Mr Roxburgh said he would be monitoring the implementation of his plan and would be
reporting again to the council in six months time.